2022 Ampersand Online Retail Report

Introducing Ampersand’s 2022 Online Retail Report…

We’ve analysed 200 UK multichannel and pureplay retailers across nine sectors on the core tenets of online retail.

FREE Download

Download the 2020 Multichannel Retail Report

Ampersand produce the Multichannel Retail Report every year, our next edition of the report will launch in February 2022. If you would like to ensure […]


2019 Delivery & Returns Retail Report

This 2019 report is dedicated entirely to the delivery and returns industry – an imperative element to get right in ecommerce and multichannel. This report […]


2019 Fashion & Footwear Multichannel Retail Report

In 2019 we launched our first mobile and multichannel retail report dedicated entirely to the fashion and footwear sector – an industry with very specific […]


2019 Mobile Retail Report: UK Edition

Retailers are seeing mobile conversion catch up with (and, more often than not, exceed) other devices. Shoppers no longer feel the need to ‘revert to […]


2019 Multichannel Retail Report: UK Edition

2018 was a turbulent year for retail, with big names such as Toys ‘R’ Us and Maplin closing their doors. A challenging retail environment has […]


Mobile Retail Report: 2017 UK Edition

The Mobile Retail Report is a benchmarking report that compares high street retailers by mobile website usability and multichannel features available on mobile websites. It’s […]


Multichannel Retail Report: 2017 UK Edition

For many retailers, online sales still only make up a small part of their business, but whether 5% or 50% of your sales come through […]


YouGov Consumer Survey – Delivery 2017

The final mile has always been the part of the ecommerce journey that retailers had the least control over. Retailers are all under pressure to […]


Retail Trends Report 2017

Published in 2017, this report includes an overview of our report findings from 2016; the top brands in multi-channel and how to future proof your […]