2022 Ampersand Online Retail Report

Ampersand produce the Multichannel Retail Report every year, our next edition of the report will launch in February 2022. If you would like to ensure […]

This 2019 report is dedicated entirely to the delivery and returns industry – an imperative element to get right in ecommerce and multichannel. This report […]

In 2019 we launched our first mobile and multichannel retail report dedicated entirely to the fashion and footwear sector – an industry with very specific […]

Retailers are seeing mobile conversion catch up with (and, more often than not, exceed) other devices. Shoppers no longer feel the need to ‘revert to […]

2018 was a turbulent year for retail, with big names such as Toys ‘R’ Us and Maplin closing their doors. A challenging retail environment has […]

The Mobile Retail Report is a benchmarking report that compares high street retailers by mobile website usability and multichannel features available on mobile websites. It’s […]

For many retailers, online sales still only make up a small part of their business, but whether 5% or 50% of your sales come through […]

The final mile has always been the part of the ecommerce journey that retailers had the least control over. Retailers are all under pressure to […]

Published in 2017, this report includes an overview of our report findings from 2016; the top brands in multi-channel and how to future proof your […]