Multichannel Retail Report 2017
"This research helps to validate that our development roadmap is heading in the right direction; thus ensuring we don’t lag behind industry standards, or in turn, customer expectations." Phillippa Green, Web Project and Development Manager Go Outdoors
The 36-page 2017 Multichannel Retail Report provides:
- Insight into the multichannel retail capabilities of top retailers in the UK including Richer Sounds, Oliver Bonas, Burberry, John Lewis and 185+ more.
- The tools and data to benchmark your business against multichannel criteria: usability, speed, technology, customer journey, checkout, delivery and mobile.