Multichannel Retail Report 2017

The 36-page 2017 Multichannel Retail Report provides:

  • Insight into the multichannel retail capabilities of top retailers in the UK including Richer Sounds, Oliver Bonas, Burberry, John Lewis and 185+ more.
  • The tools and data to benchmark your business against multichannel criteria: usability, speed, technology, customer journey, checkout, delivery and mobile.


“Ampersand’s reports are engaging to read, well presented, and provide great insight that has helped to shape my thinking.” Graham Johnston, Head of Retail Transformation