In our latest report, we reveal the top-ranking and bottom-ranking multi-channel retailers in the UK and highlight opportunities where every retailer can improve. This years report is even more in-depth, offering insights into how retailers are coping with the demands of providing a multi-channel experience.
Download the report to get:
- Insight into the multi-channel retail capabilities of top retailers in the UK including Schuh, B&Q, Argos, Next and over 160 more
- The tools and data to benchmark your business against multi-channel criteria: usability, speed, technology, customer journey, checkout, delivery and mobile
- A 32 page report + exclusive access to the complete Ampersand Retail Matrix
The results are based on Ampersand’s Retail Matrix, a unique scoring mechanism designed to rate retailers based on the core tenets of multi-channel retailing.