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PDF (551 KB) report + Access to full dataset (.xls)

M-Commerce Report

Mobile Retail Report 2017

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Fill in your details once and get instant access to other reports within the library such as the 'Retail Trends Report', 'Multichannel Retail Report' and 'Department Stores Review'!

The M-Commerce Report is a benchmarking report that compares high street retailers by mobile website usability and multichannel features available on mobile websites. It’s the only report of its kind in the UK to compare high street retailers on mobile services unique to multichannel retailing. Download the report and get:

  • The top 10, bottom 10 and most improved m-commerce website case studies including Burberry, Go Outdoors, Liberty, Craghoppers, Links of London, Oasis and many more.
  • Insight into how you can improve the user experience of your m-commerce channel by uncovering those little niggles on mobile websites that may be hurting mobile conversion.
  • A 42-page report + exclusive access to the complete Ampersand Retail Matrix dataset surveying 185 retailers by m-commerce criteria covering touch payments, mobile page speed, location of store locator, keyboard inputs, stock check in store, usability of faceted navigation, usability of product zoom, availability of geolocation and more.

The results are based on Ampersand’s M-Commerce Matrix, a scoring mechanism designed to rate retailers based on the core tenets of multichannel retailing on a mobile device.

Big brands trust us

Harvey Nichols
Poundland
Harveys Furniture
Made.com
Bench
Bensons for Beds
Kurt Geiger
Skins
  • Multi-channel Retail Services

  • Harvey Nichols Case Study Video

  • Contact page

Want to see what we help retailers achieve?

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Insights

  • Multichannel Retail Report
  • Mobile Retail Report

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