View and Download our 2017 Multichannel Retail Report here

For many retailers, online sales still only make up a small part of their business, but whether 5% or 50% of your sales come through the online channel, it represents your brand in a very public way. Download the report to get:

• Insight into the multichannel retail capabilities of top retailers in the UK including Richer Sounds, Oliver Bonas, Burberry, John Lewis and 185+ more.
• The tools and data to benchmark your business against multichannel criteria: usability, speed, technology, customer journey, checkout, delivery, and mobile.
• A 36-page report + exclusive access to the complete Ampersand Retail Matrix

The results are based on Ampersand’s Retail Matrix, a scoring mechanism designed to rank retailers based on the core tenets of multichannel retailing. Retailers such as Go Outdoors, Three and Paul Smith consistently count on Ampersand’s reports for unique insights into the retail landscape.