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In partnership with Drapers, Ampersand have commissioned a poll of a nationally representative pool of 2,000 UK consumers to find out:

  • How they shop across channels with fashion brands and retailers
  • How they would like to shop
  • What they don’t like

The report includes sections on online, mobile and tablet, in-store, personalisation and social media which are analysed by experts and retailers such as Harvey Nichols, Next and New Look.

Download the free report to access all of the data.

Darryl Adie

"Technology for the sake of technology is meaningless. Retailers must consider their customer at the heart of their strategies; otherwise, what’s the point?"
Darryl Adie, Managing Director, Ampersand