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2020 Multichannel Retail Report
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Christmas Review: Department Stores 2015

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Christmas Review: Department Stores 2015

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New report: UK consumers are expected to spend over £5bn this Christmas season, according to IMRG and Experian. Good service online has never been more essential. In our newest research, we reveal the top-ranking department stores in the UK this Christmas and highlight opportunities for improvement.

  • Discover the online capabilities of UK department stores such as Harrods, Selfridges, BHS, Debenhams and more
  • Benchmark your business against the same criteria such as usability, speed, customer journey, checkout, delivery and mobile
  • Access the Autumn edition of Ampersand Retail Matrix data of 150 retailers in the UK, including department stores
07/02/2020
15 mins

2020 Multichannel Retail Report

Today’s shoppers have high expectations. They expect choice and flexibility in how they pay for an

#download #ecommerce #multichannel #retail
07/05/2019
20 mins

2019 Delivery & Returns Retail Report

We are excited to launch our latest retail report dedicated entirely to the delivery and returns ind

#delivery #download #ecommerce #fulfilment #multichannel
01/04/2019
15 mins

2019 Fashion & Footwear Multichannel Retail Report

We are excited to launch our first mobile and multichannel retail report dedicated entirely to the f

#download #ecommerce #mobile #multichannel #retail-trends #fashion

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