New report: UK consumers are expected to spend over £5bn this Christmas season, according to IMRG and Experian. Good service online has never been more essential. In our newest research, we reveal the top-ranking department stores in the UK this Christmas and highlight opportunities for improvement.

  • Discover the online capabilities of UK department stores such as Harrods, Selfridges, BHS, Debenhams and more
  • Benchmark your business against the same criteria such as usability, speed, customer journey, checkout, delivery and mobile
  • Access the Autumn edition of Ampersand Retail Matrix data of 150 retailers in the UK, including department stores