A significant percentage of UK online retailers are set to miss out on growing online sales by failing to offer what customers now consider “basic” delivery and return options.
We studied the delivery offerings of the top 100 UK online retailers found that 36% are failing to offer customers next day delivery. In comparison, an online YouGov survey of GB consumers shows that 46% favour this method over any other.
Find out more by downloading the report.
And so, our next chapter begins
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