UK consumers are expected to spend over £5bn this Christmas season, according to IMRG and Experian.
Good service online has never been more essential. In our newest research, we reveal the top-ranking department stores in the UK this Christmas and highlight opportunities for improvement.
Download this report to:
- Discover the online capabilities of UK department stores such as Harrods, Selfridges, BHS, Debenhams and more
- Benchmark your business against the same criteria such as usability, speed, customer journey, checkout, delivery and mobile
- Access the Autumn edition of Ampersand Retail Matrix data of 150 retailers in the UK, including department stores