Akif Khan, eConsultancy
How do you make sure your mobile payments system is secure? Great article about how to track fraud by order channel and the opportunities and considerations around mobile payments. Also, we sense a new buzzword coming on… omni-channel?
Jackie Kingsley, Sticky Content
Sometimes even the smallest copy change can make huge jumps in conversion. This insightful article from Sticky Content shows applicable ways that micro fixes to content can increase conversions, save on customer support time and cost, and boost customer satisfaction.
Chloe Rigby, Internet Retailing
Infinite choice in this digital age is no excuse for retailers to blend in. It’s time to stand out more than ever, but how? Tesco CEO, Philip Clarke, explains that ‘emotional attachment’ is the answer, and a lot of it has to do with trust… brought on by the seamless integration of all of your channels.
Examples of when great design is hurt by poor content. Unfortunatly this happens a lot when a brief is passed through large organisations down to local firms who are actually doing the work.
Jörn Zaefferer, Smashing Magazine
Christian Holst, Smashing Magazine
Stop the loud sighs of despair from your users by re-loading a form with only the errors highlighted. This approach makes the error page much more digestible than the traditional technique, and it makes abundantly clear which fields are the problem, which is particularly helpful in long forms.
Who are Ampersand Commerce? We are an open source ecommerce agency who have extensive experience designing, delivering and supporting complex ecommerce solutions for international multichannel retailers.
Are you an enterprise retailer considering Magento Enterprise? Give us a call.