Customer Focus: Harvey Nichols


We care about our customers’ entire business, not just their ecommerce website.

Personally, it’s hard to get me out of a Harvey Nichols store, whether it be the amazing restaurant (Second Floor in Manchester), the food hall or the shoe department. Our team have enjoyed working with Harvey Nichols, keeping their website transactional through the Christmas season and during major sales this year.

Sandrine Deveaux, Head of Ecommerce at Harvey Nichols, has great things to say about our partnership:

Ampersand Commerce have a strong technical expertise that complements our in-house ecommerce team. They responded quickly with a confident, clear plan to achieve our short term needs as well as working with us to achieve our to our long term requirements to further develop and improve our online operations.

 

Here is a round up of what Harvey Nichols has been up to lately:

 

Beauty Bazaar 

The Telegraph

Luxury department store Harvey Nichols has announced plans for a one-stop beauty destination in Liverpool that they hope will become “a global beacon of beauty”. Read the full press release.

 

Dressing for Special Events: Harvey Nichols Launches New Collection 

Irish Times

“If others are going to see what you wore at a wedding on Facebook for the next 10 years, you’ll want something more special than something from the high street,” says Harvey Nichols womenswear buyer Charlotte Southern. Shop the edit here.

 

Designer for Olympics FlameThomas Heatherwick Unveiled As Olympic Caldron Designer 

Artlyst

Now how does this relate to luxury department store, Harvey Nichols? Well, back in 1997 he was asked to design a facade for the Harvey Nichols Knightsbridge store. For the London 2012 games, he also designed the incredibly beautiful cauldron which was lit during the Olympic ceremony.

 

Also, checkout the Harvey Nichols Pinterest boards!

#TryingNotToDrool